Buyers

Can I return an item?

Return policies vary by vendor. Please review the vendor’s return policy listed on the product page before purchasing.

Vendaras allow for a refund request may be submitted if the item meets one of the following conditions:

  • Item Not as Described: The item differs significantly from the seller’s description or photos
  • Damaged Item: The item arrives damaged and the damage was not disclosed
  • Counterfeit Item: The item is not authentic when listed as genuine
  • All claims are subject to review and approval by Vendaras.

What is not covered

All purchases made on Vendaras are final. Returns, refunds or order cancellations are not accepted for the following reasons:

  • Buyer changed their mind
  • Item does not fit or suit personal preference
  • Buyer does not like the style, color, or scent
  • Buyer found the item elsewhere
  • By completing a purchase, the buyer agrees to these terms.

Read our Refund & Return Buyer Protection Policy for more information.

Still have questions?

If you still have a question, you can submit a support request here.   Contact Support

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